This could take up to 3 minutes, depending on your computer and connection speed. Visit our Microsoft Answers Feedback Forum and let us know what you think. Not sure which drivers to choose? Please get in touch with Dell support for further assistance. Open download list Tell us about your experience with our site.

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Open download list Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

Uninstall the current drivers and then download and install Vista drivers in compatibility mode. I have the same question The Virtual Agent is currently unavailable. Asia Pacific and Oceania. Thanks for marking this as the answer.

HP Download and Install Assistant. You can download the drivers from this link: I don’t see my operating system. Modify your browser’s settings to allow Javascript to execute. You can follow the question or vote as helpful, sell you cannot reply to this thread. Please get in touch with Dell support for further assistance. Is my Windows version bit or bit?


This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Select an operating system and version to see available software for this product.

HP Customer Support – Software and Driver Downloads

HP encountered an error while trying to scan your product. Thanks for your feedback, it helps us improve the site.

Follow this checklist to stop these prints: We were unable to find any drivers for your product. Solution and Diagnostic Data Collection.

Dell A920 All in one printer not working with Windows 7

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The list of all available drivers for your product is shown above. Select your operating system and versionChange Detected operating system: HP Download and Install Assistant makes it easy to download and install your software. Refer this link for information on how to install the drivers in dell mode: This thread is locked.


Or, view all available drivers for your product below. Choose ‘Refresh’ to update the list.

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Download list – Download multiple files at once View, edit cell download your entire list of software and drivers here. Not sure which drivers to choose? Drivers may be in development so please check back at a later date or visit the product homepage. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?

Please try again shortly. Sorry this didn’t help. How does HP install software and gather data?