If you have any other questions, contact customer support for assistance. Send us a new image. If yes, there is no need to install a driver. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. Review This Product No reviews yet – be the first to create one!

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Plus the ergonomic design of Ergo T Laser reduces mousse fatigue for long-hour notebook operation. If it is not working after changing the battery, try to turn the mouse switch off and on again.

Genius Ergo T355 Laser

Tried to change batteries, even downloaded drivers from your website, but nothing changes. Please click the link in that email to activate your subscription. But if it is not a wireless mouse, the mouse is broken. The double click is a button switch problem if you did not use any other firmware to update it.

I genuus a service manual to check for potential problems, so can repair it ourselves. Feedback We appreciate your feedback for your Genius product user experience Support geniusnet. The mouse is 2. Subscribe to our newsletter Some error text Name.

Contact your sales representatives now geniu more information.

Only if the model has a special function or Macro key setting is when you need to install the driver. If you add this item to your wish list we will let you know when it becomes available.


The mouse sensor data read performance will be lser. It is brand new, I bought it from Amazon, how do I get a replacement?

Also the mouse movement uses the latest laser engine with a resolution between and dpi — this t355 Ergo T Laser works flawlessly in the most popular display resolutions of x or x pixels and Genius laser technology offeres superb cursor accuracy, quicker movement responding time and smoother tracking performance than regular optical mice.

Let us know about it. If the problem is still the same, contact our customer support for assistance. Can you send me the driver? Send us a new image. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance. If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver.

You can also try it on a different laptop or lser USB port to exclude the battery low problem. Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons.

Sometimes the wireless mouse mouze jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected.

Genius Product Support – Ergo Laser

Please try to change a new battery first if needed. The supported OS is always shown on the package. Checkout Your Cart Price. You can log in into your Amazon account and generate a Amazon return label. Does this product have an incorrect or missing image? Description Details Customer Reviews Genius adds an ergonomic touch scroll laser device — Ergo T Laser – to its unique touch mice feature the revolutionary movement-sensor scrolling technology, which is the geniu generation for you to experience in a comfortable and effortless way.


If you cannot find lsaer driver on our website that is higher than your OS, that means there is no driver compatible with your O. Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does not work, why?

Unfortunately, we do not provide technical manuals to end users, you can egnius customer support for assistance.

What is your global warranty on your products? If yes, there is no need to install a driver. In addition, the mouse has other advanced features such as Smart IE search for quick Internet Explorer wrgo of highlighted text and the adjustable turbo scrolling function for you to between hyper speed or regular browsing depending on your requirements.